Masonicare COVID-19 Information

WEEKLY UPDATE 5/29/2020:

Masonicare Health Center COVID Isolation Unit: There are currently seven individuals on the Sturges 3 isolation unit, of whom six are from long-term care. There are also four employees out recovering from or awaiting test results for COVID-19.

Residential Services: Pond Ridge welcomed another resident back from MHC yesterday. One resident from our memory care community is on the isolation unit at MHC to continue recuperating from COVID-19. A Masonicare at Mystic employee who had tested positive is now healthy and back at work. There have been no reported cases at Masonicare at Chester Village.

Home and Community Based Services: Masonicare Home Health & Hospice (MHHH) has cared for 108 individuals who are or were COVID-19 positive/presumed positive, including 36 currently on service. Four MHHH employees are out recovering from the virus. Two employees of Masonicare at Home and three at our ALSA sites who tested positive or pending for COVID-19 are out and recovering at home (a fourth ALSA team member tested negative and is due to return soon). One client at our ALSA site in New Haven has tested positive and is receiving care off-site.

COVID-19 Testing: What’s Next?
Based on our conversations with the Department of Public Health and LeadingAge, it is expected that the next phase of mandatory testing will focus on assisted living residents. No timetable has been set yet for testing of nursing home staff. Reflecting the national shortage of supplies, there simply aren’t enough test kits available yet to test employees. Of course, we will notify you of any changes.


UPDATED 5/28/2020:

All of our 312 residents at Masonicare Health Center were tested for COVID-19 on Tuesday. We are pleased to report that ALL nursing home residents and behavioral health patients (GMPP) tested NEGATIVE with the exception of two tests that had to be retaken (results expected later today). We are still waiting for the retest results of those residents on our 3 Sturges isolation unit, but those were for discharge purposes.

Thank you to the entire MHC team for doing an exceptional job in containing the coronavirus.  The efforts of all our Masonicare staff have been nothing short of amazing.

Additionally, this morning DPH and the National Guard were on-site for their fifth survey of the Health Center. Again, they came away impressed and had no recommendations


UPDATED 5/27/2020:

Please feel confident that we are following the strictest COVID-19 infection control protocols recommended by both the Connecticut Department of Health (DPH) and the Centers for Disease Control (CDC). The safety of our residents, patients and employee team members always has been, and continues to be our priority.  We continue to work tirelessly in our efforts to contain and control this virus, and we greatly appreciate your support during this time.

We continue to monitor all residents and patients within Masonicare for signs and symptoms and test for COVID-19 when medically indicated. 

BLANKET COVID-19 TESTING: Following guidance from the White House, the State of Connecticut has launched an initiative to test all nursing home residents across the state. Resident testing took place yesterday. As of today, with 99% of the test results back, we have no COVID-19 positive residents or patients outside of the ones already under our care in the isolation unit.

We are currently reassigning rooms to residents of Ramage 2, who have tested negative but currently reside on this unit which is being utilized as our observation unit. New or readmitted residents are admitted to this unit for fourteen days of observation and presumed positive until the observation period has expired.


UPDATED 5/26/2020:

Please feel confident that we are following the strictest COVID-19 infection control protocols recommended by both the Connecticut Department of Health (DPH) and the Centers for Disease Control (CDC). The safety of our residents, patients and employee team members always has been, and continues to be our priority.  We continue to work tirelessly in our efforts to contain and control this virus, and we greatly appreciate your support during this time.

We continue to monitor all residents and patients within Masonicare for signs and symptoms and test for COVID-19 when medically indicated.

BLANKET COVID-19 TESTING: Following guidance from the White House, the State of Connecticut has launched an initiative to test all nursing home residents across the state. Resident testing took place today at Masonicare Health Center and we expect that employee testing will occur in the near future.


UPDATE 5/22/2020:

The State of Connecticut is mandating that all nursing home residents across the state be tested for COVID-19. Resident testing at Masonicare Health Center will occur on Tuesday, May 26th. The Department of Public Health is working on a plan for staff testing at a future date. 

PLEASE REMEMBER that although we are seeing a gradual reopening of some businesses in Connecticut, it’s important that we continue to practice good hand hygiene, wear masks in public, maintain social distancing, and do all the things that have been proven to reduce the risk of infection. Our residents and patients are counting on us to keep them healthy and safe! 

Here’s where we stand as of now:

Masonicare Health Center: There are currently 9 individuals on the Sturges 3 isolation unit, of whom six are from long-term care. There are also five employees recovering from or awaiting test results for COVID-19 at home. 

Residential Services: Three residents from our memory care community at Ashlar Village are on the isolation unit at Masonicare Health Center to continue recuperating from COVID-19. One Masonicare at Mystic employee, who had tested positive for the virus, has been medically cleared and returned to work. There have been no confirmed cases at Masonicare at Chester Village. 

Home and Community Based Services: Masonicare Home Health & Hospice currently has 47 patients on service who are either COVID-19 positive or presumed positive. Of those, the majority are receiving hospice care. Six Masonicare Home Health & Hospice employees are out recovering from the virus, of which two are expected to be cleared to return to work next week. 

One employee of Masonicare at Home and five at our ALSA sites who tested positive for COVID-19 are recovering at home. One client receiving assisted living services at our ALSA site in New Haven, The Towers, has tested positive and is receiving care off-site. 

Welcome Home! 
Some good news to report: our first COVID-19 case from Ashlar Village, and a memory care resident, who had been on the isolation unit at MHC, both returned home this week. It was a long road from diagnosis to recovery for these residents, and we thank everyone at Ashlar Village, Masonicare Health Center, and Masonicare Home Health who accompanied them on that journey. 

Another Successful Survey 
Masonicare Health Center received another visit from a state surveyor and a National Guardsman today, the third visit in 13 days. They toured some of the nursing units and checked our PPE inventory. The surveyor and Guardsman shared many positive comments on how well we are doing. Thank you to our Interim Administrator and Assistant Director of Nursing and the entire team for a job well done. We are better together and we’re extremely proud of everyone’s efforts during this challenging time. 

Face Shield Donation 
We were surprised and grateful when the BIC Corporation of Milford reached out to us with an offer to donate 2,500 face shields to Masonicare. BIC has joined the list of companies whose generosity has helped get us through a challenging shortage of PPE.


UPDATED 5/21/2020:

Please feel confident that we are following the strictest COVID-19 infection control protocols recommended by both the Connecticut Department of Health (DPH) and the Centers for Disease Control (CDC). The safety of our residents, patients and employee team members always has been, and continues to be our priority.  We continue to work tirelessly in our efforts to contain and control this virus, and we greatly appreciate your support during this time.

We continue to monitor all residents and patients within Masonicare for signs and symptoms and test for COVID-19 when medically indicated.

BLANKET COVID-19 TESTING: Following guidance from the White House, the State of Connecticut is launching an initiative to test all nursing home residents across the state. We have been informed that resident testing will occur on Tuesday, May 26. We are still working out the details, but we are contracting with an outside company to assist our own fit-tested staff. Although there are currently only enough supplies to test residents, we do expect that the state will provide for employee testing in the near future.


UPDATED 5/20/2020:

An update from our President & CEO:


Please feel confident that we are following the strictest COVID-19 infection control protocols recommended by both the Connecticut Department of Health (DPH) and the Centers for Disease Control (CDC). The safety of our residents, patients and employee team members always has been, and continues to be our priority.  We continue to work tirelessly in our efforts to contain and control this virus, and we greatly appreciate your support during this time.

We continue to monitor all residents and patients within Masonicare for signs and symptoms and test for COVID-19 when medically indicated.

BLANKET COVID-19 TESTING: Following guidance from the White House, the State of Connecticut is launching an initiative to test all nursing home residents across the state. We have been informed that resident testing will occur on Tuesday, May 26. We are still working out the details, but we are contracting with an outside company to assist our own fit-tested staff. Although there are currently only enough supplies to test residents, we do expect that the state will provide for employee testing in the near future.


UPDATED 5/19/2020:

RESIDENTS: Our isolation unit on 3 Sturges is providing care to 11 individuals, including seven from long-term care and four from Masonicare at Ashlar Village/Pond Ridge Assisted Living.

SURVEY RESULTS: On Saturday, Masonicare Health Center had a second visit from the Department of Public Health and officers from the National Guard. They conducted a walkthrough of the entire building, and had no recommendations.

BLANKET COVID-19 TESTING: Following guidance from the White House, the State of Connecticut is launching an initiative to test all nursing home residents across the state. We have been informed that resident testing will occur on Tuesday, May 26. We are still working out the details, but we are contracting with an outside company to assist our own fit-tested staff. Although there are currently only enough supplies to test residents, we do expect that the state will provide for employee testing in the near future.


UPDATED 5/18/2020:

Please feel confident that we are following the strictest COVID-19 infection control protocols recommended by both the Connecticut Department of Health (DPH) and the Centers for Disease Control (CDC). The safety of our residents, patients and employee team members always has been, and continues to be our priority.  We continue to work tirelessly in our efforts to contain and control this virus, and we greatly appreciate your support during this time.

We continue to monitor all residents and patients within Masonicare for signs and symptoms and test for COVID-19 when medically indicated.


WEEKLY UPDATE 5/15/2020:

Over the past week, several Masonicare locations and ALSA sites received surprise visits from state Department of Public Health surveyors accompanied by officers from the Connecticut National Guard. In every instance, the surveyors were complimentary of the efforts we are undertaking to limit the risk of exposure to our residents and staff.

You may have heard about the recommendation that all nursing home residents and staff members be tested for the coronavirus. There are many details to sort out, like the number of test kits we should expect to receive, the logistics of blanket testing, staffing needs, etc. We will be sure to communicate this information as soon as it’s available. Please keep in mind; however, that this initiative is being driven by the State of Connecticut, not Masonicare.

The gradual “reopening” of the state may begin soon, but we are committed to keeping precautionary measures in place at all locations.

Here’s where we stand as of today:

Masonicare Health Center
There are currently 11 individuals on the Sturges 3 isolation unit. There are also five employees out recovering from or awaiting test results for COVID-19.

Residential Services
One resident from Masonicare at Ashlar Village Assisted Living and three from the memory care community are on the isolation unit at MHC to continue recuperating from COVID-19. There is one Masonicare at Mystic employee out on leave who tested positive for the virus. There have been no confirmed cases at Masonicare at Chester Village.

Home and Community Based Services
To date, Masonicare Home Health & Hospice has cared for over 100 patients who were COVID-19 positive or presumed positive. As of today, the agency’s COVID-related caseload is 66. There are currently seven MHHH employees out who tested positive for the virus. One employee of Masonicare at Home and three at our ALSA sites who tested positive for COVID-19 are recovering at home.

“Thank You” Flags Are Up
The heart logo that has become a symbol of hope and gratitude here at Masonicare is now waving on flags outside MHC and at each of our residential communities. Along with Masonicare Board of Trustees Chairman Bob Polito, we want everyone to know how much we appreciate our healthcare heroes. Thank you for being Masonicare Strong!


UPDATED 5/14/2020:

Please feel confident that we are following the strictest COVID-19 infection control protocols recommended by both the Connecticut Department of Health (DPH) and the Centers for Disease Control (CDC). The safety of our residents, patients and employee team members always has been, and continues to be our priority.  We continue to work tirelessly in our efforts to contain and control this virus, and we greatly appreciate your support during this time.

We continue to monitor all residents and patients within Masonicare for signs and symptoms and test for COVID-19 when medically indicated.


UPDATED 5/13/2020:

An update from our President & CEO:



UPDATED 5/12/2020:

As of today, there are 11 patients on the Sturges 3 isolation unit at Masonicare Health Center receiving care and being monitored for symptoms of COVID-19.

Please feel confident that we are following the strictest COVID-19 infection control protocols recommended by both the Connecticut Department of Health (DPH) and the Centers for Disease Control (CDC). The safety of our residents, patients and employee team members always has been, and continues to be our priority.  We continue to work tirelessly in our efforts to contain and control this virus, and we greatly appreciate your support during this time.

We continue to monitor all residents within Masonicare for signs and symptoms and test for COVID-19 when medically indicated.


UPDATED 5/7/2020:

An update from our President & CEO:



Please feel confident that we are following the strictest COVID-19 infection control protocols recommended by both the Connecticut Department of Health (DPH) and the Centers for Disease Control (CDC). The safety of our residents, patients and employee team members always has been, and continues to be our priority.  We continue to work tirelessly in our efforts to contain and control this virus, and we greatly appreciate your support during this time.


UPDATED 5/6/2020:

As of today, there are 11 patients on the Sturges 3 isolation unit at Masonicare Health Center receiving care and being monitored for symptoms of COVID-19.

We will continue to be vigilant in our safety protocols and guidelines to preserve the health of our fellow staff and residents, and we continue to remain on the cutting-edge of federal and local safety recommendations. 


UPDATED 5/4/2020:

As of today, May 4th, a total of 20 residents of Ramage 3 at Masonicare Health Center have tested COVID-19 negative and a total of 5 have tested positive. All residents who have tested positive were immediately transferred to the Sturges 3 isolation unit where they are receiving care and being monitored for symptoms of the virus.

One resident of Masonicare at Ashlar Village's Pond Ridge Memory Care Unit is being discharged from the hospital this afternoon to the Sturges 3 isolation unit for continued monitoring. Out of an abundance of caution, all residents on the Pond Ridge Memory Care Unit are being tested for COVID-19. Families will be notified of the test results and any resident that tests positive will be transferred to the Sturges 3 isolation Unit at MHC for care and monitoring.

We want to reiterate that the health & safety of our residents and employee team members is our main priority and we are continuing to do everything within our power to mitigate the risk of exposure to the rest of the community and staff.


UPDATED 5/1/2020:

On May 1, 2020 we learned that a resident of Masonicare Health Center’s Ramage 3 Unit, who had been experiencing fever and chills, tested positive for COVID-19. The resident was immediately transferred to the Sturges 3 isolation unit where they are receiving care. This unit allows residents to receive care in a safe and supportive environment, while mitigating the risk of exposure to other residents of our community.

This is our first positive case of a resident in our long-term care facility and while unsettling, we want to assure our residents, families and friends that as an organization we continue to work daily to ensure the health & safety of our residents and employee team members. Out of an abundance of caution, all residents on the Ramage 3 Unit will be swabbed and tested for COVID-19. Any positive cases will be immediately transferred to Sturges 3 where they will be closely monitored and cared for.


UPDATED 4/30/2020:

An update from our President & CEO:



The following policies and procedures have been in place since mid-March and will remain in effect until further notice​​:

Visitation – No visitation is allowed except in the case of end-of-life care, and in these special cases, visitors must undergo screening as outlined below. All employee team members, third party vendors and providers must enter through a single main entrance at our communities, health center and other offices. 

Screening - All employee team members, third party vendors and providers undergo mandatory screening, which includes a thorough exposure questionnaire and daily temperature scan, prior to the start of every shift. All personnel who enter our buildings are also required to wear, at minimum, a cloth mask. All direct caregivers are required to wear surgical masks.

Deliveries – All deliveries must be left at the main entrances of each our facilities. In cases where an order has been placed by or on behalf of a resident who needs assistance with transporting their delivery to their apartment, we ask that the resident or party placing the order contact the main number of their facility and inform the staff member on duty the details of the delivery, including:

  • The name and a contact number of the person who placed the order
  • The name and location of the resident the delivery is addressed to
  • The date and time the delivery is expected
  • If the intended recipient requires assistance in accepting and getting the items to their living accommodations

UPDATED 4/16/2020:

In addition to actively performing daily screening of residents, patients, employees and healthcare providers, Masonicare Health Center is actively testing symptomatic residents and patients as indicated. Our 30-bed unit located in the Sturges building which formerly served as an acute care unit, has been designated as an isolation unit for the purposes of segregating individuals who have been diagnosed and are recovering from COVID-19. Residents who are waiting for test results are placed in a private isolation room and transferred to the isolation unit should they test positive.  To date, Masonicare Health Center, the continuum’s 357-bed skilled nursing center has not had a resident test positive for COVID-19.

This is a serious, rapidly evolving situation affecting every community, hospital and nursing home across the nation. We are adapting to new developments every day, and we will continue to find ways to address these unprecedented challenges. Our COVID-19 Task Force remains in communication with state and local agencies regarding all efforts to maintain a safe and healthy environment for our residents, patients and employees. We continue to collaborate with provider associations and agencies to advocate for increased funding and recognition as a priority provider in need of personal protective equipment and test supplies.

As the state’s largest non-for-profit senior healthcare continuum, our first and most important priority is the on-going safety and well-being of our residents and employee team members. We will continue to do everything in our power to ensure a safe and COVID-free environment while continuing to advocate for support for our industry that cares for the most vulnerable population in the state. 


UPDATED 4/15/2020:

Precautions and screening processes across the Masonicare organization are in effect and will remain in place until there is no longer an imminent threat of exposure to the virus. All employee team members, third party vendors and providers must enter through a single main entrance at our communities, health center and other offices. In addition, they undergo a daily screening, which includes a thorough exposure questionnaire and daily temperature scan, prior to the start of every shift. All personnel who enter our buildings are required to wear, at minimum, a cloth mask. All direct caregivers are required to wear surgical masks.


UPDATED 4/14/2020:

As the COVID-19 virus continues to spread across the state, the potential risk of exposure to healthcare workers also increases. Understanding from the onset of this pandemic, the very real possibility that our employee team members may be exposed to and test positive for the COVID-19 virus, we have put in place stringent precautionary procedures to reduce the risk of exposure.  To date, despite our company-wide efforts, we have confirmation of several employees throughout our various service lines that have in fact tested positive for the COVID-19 virus.

We want to assure everyone that our employee team members who have tested positive, as well as those awaiting test results, are at home abiding by the CDC quarantine guidelines.  Additionally, we are carefully tracing all potential exposure risks associated with these cases and communicating any risks to our residents, patients, families, and other staff members. 

All of our restrictions, screening precautions and safety measures remain in place, including mandatory personal protective equipment such as cloth masks for all employees and surgical masks for direct care givers. We are confident that we can continue to minimize exposure to all those in our care and to all of our employee team members who so tirelessly provide the services and care you’ve come to expect .

Questions may be directed to our HelpLine via email at info@masonicare.org or by calling 888-679-9997.


UPDATED 4/13/2020:

Precautions and screening processes across the Masonicare organization are in effect and will remain in place until there is no longer an imminent threat of exposure to the virus. All employee team members, third party vendors and providers must enter through a single main entrance at our communities, health center and other offices. In addition, they undergo a daily screening, which includes a thorough exposure questionnaire and daily temperature scan, prior to the start of every shift. All personnel who enter our buildings are required to wear, at minimum, a cloth mask. All direct caregivers are required to wear surgical masks.


UPDATED 4/10/2020:

Precautions and screening processes across the Masonicare organization are in effect and will remain in place until there is no longer an imminent threat of exposure to the virus. All employee team members, third party vendors and providers must enter through a single main entrance at our communities, health center and other offices. In addition, they undergo a daily screening, which includes a thorough exposure questionnaire and daily temperature scan, prior to the start of every shift. All personnel who enter our buildings are required to wear, at minimum, a cloth mask. All direct caregivers are required to wear surgical masks.

At Masonicare Health Center, we have introduced electronic screening which makes the process more efficient and streamlined. Thank you to all our staff who have been diligent and patient throughout the process.

Masonicare has been fortunate to receive donations of PPE from various sources, including Quinnipiac University, the Wallingford Fire Department and Mobile Electronics - as well as the many homemade masks sewn by our own residents and staff. Thank you!


UPDATED 4/9/2020:

Precautions and screening processes across the Masonicare organization are in effect and will remain in place until there is no longer an imminent threat of exposure to the virus. All employee team members, third party vendors and providers must enter through a single main entrance at our communities, health center and other offices. In addition, they undergo a daily screening, which includes a thorough exposure questionnaire and daily temperature scan, prior to the start of every shift. All personnel who enter our buildings are required to wear, at minimum, a cloth mask. All direct caregivers are required to wear surgical masks.


UPDATED 4/8/2020:

In accordance with the State of Connecticut Governor’s executive order, with the start of Passover today and Easter on Sunday, we are strongly advising family and residents to shelter in place and to avoid leave of absence holiday visits for your loved ones. This is a critical time in the social distancing effort and with the number of positive COVID-19 cases growing, we are urging families to restrain from home visits and outings during this time and until further notice. We wish you all a safe and healthy holiday.


At Masonicare Health Center our precautions and screening processes remain in effect and will remain in place until there is no longer an imminent threat of exposure to the virus. In addition to screening of all employees and third party vendors and providers we are now requiring all personnel who enter the building to wear at minimum a cloth mask. All direct caregivers are required to wear surgical masks.

Thank for your continued understanding and support while we work to keep our residents and employees safe. We will continue to keep you updated and as always encourage you to call us directly if you have any questions or concerns. 


UPDATED 4/6/2020:

A note from Peter Morris, VP of Residential Services and Hospitality:

I am deeply saddened to confirm the passing of a member of our Pond Ridge community as a result of complications from the COVID-19 virus.  Our thoughts and prayers are with the family during this most difficult time. As we watch the COVID-19 pandemic unfold, the passing of one of our own is a devastating blow as we are working diligently to protect our employee team members and the residents in our care.

Our resident, who was a member of our Assisted Living community, was admitted to the hospital on April 1st, where she was treated for symptoms of the virus and passed on April 2nd. Our heart goes out to the family and employee team members who loved and cared for her.

While we work to understand the impact of this virus, please know that we continue to take the highest level of precautions possible. In fact, Masonicare at Ashlar Village has and will continue to enforce the strictest precautions and restrictions in the industry, with our residents and employees’ health and well-being remaining as our primary focus. We assure you that we are working to keep our community safe, but it will take all of us, working together to make that happen.

As changes to our protocol occur, I will keep you informed.


UPDATED 4/3/2020:

Yesterday we learned that a resident of Assisted Living (Pond Ridge) at Masonicare at Ashlar Village tested positive for COVID-19. The resident was admitted to a local hospital and remains in the hospital where they are being treated for the symptoms associated with the virus.

While this is our second positive case on our Wallingford campus, it is important to note that they are separate and isolated occurrences, as the two residents who tested positive have no connection to one another, and live in separate areas of our residential community. As a result, there was no cross over of staff or complementary services. With that said, our restrictions and precautionary measures remain in effect as we work to maintain the health and safety or our residents and staff. 

Our thoughts are with both of our residents and their families – as well as all those we care for. We understand this is a difficult time for all and we want you to know that we are doing everything in our power to provide a safe environment.

We want to express our gratitude to our frontline staff for their unwavering commitment to the health of all our residents.

As always, we will continue to update you as information becomes available.


UPDATED 3/28/2020:

As the number of COVID-19 cases continues to rise across the state, our precautions and screening processes remain in full force across all of our communities.

At the onset of the COVID-19 pandemic, we activated a series of protections aimed at mitigating the threat at all of our communities. These included restricting visitors, daily screenings of all employees and vendors who entered the facility, and daily monitoring of all patients and residents in our care. These measures remain in place and will continue until there is no longer an imminent threat of exposure to the virus.

This morning we were notified that an independent living resident from Masonicare at Ashlar Village tested positive for COVID-19 and is being treated at a local hospital for symptoms of the virus.

In response to this development, Masonicare at Ashlar Village have increased precautions that include an immediate request for all residents to shelter in place until further notice. All meals and other necessities will be provided for in a modified manner.

As always, the continued safety of our residents and employee team members remains our highest priority. We will continue to provide updates as they become available.


UPDATED 3/27/2020:

Masonicare has a dedicated COVID-19 information email established for anyone who wishes to contact Masonicare with questions about COVID-19. The emails will be directed to appropriate individuals within the organization for a prompt response. All emails will be responded to within 24 business hours, Monday - Friday. The email address is:  Covid19Info@masonicare.org


UPDATED 3/26/2020:

While there continue to be no known cases of coronavirus (COVID-19) at Masonicare, we are remaining diligent in our efforts to maintain the safety and health of our residents, patients, families and employee team members. We continue to follow all necessary precautions and protocols in compliance with the CDC, the Connecticut Department of Public Health, and other state and federal agencies. We will continue to keep you updated on any new developments.


UPDATED 3/23/2020:

Masonicare is continuing to monitor COVID-19 and its impact on our communities. Please note that Governor Lamont’s new 'Stay Safe, Stay Home' executive order does not apply to our essential healthcare operations including “hospitals, clinics, pharmacies, elder care and home healthcare workers,” assuring that your loved ones will continue to receive the highest standard of care and service that we provide each and every day.

Our first priority continues to be the safety and well-being of our residents, patients and employee team members. Also in keeping with "Stay Safe, Stay Home' instructions, we have suspended our window visits at Masonicare Health Center until further notice. We will continue to keep you updated on any new developments.


UPDATED 3/19/2020:

An update from our President & CEO

Our senior leadership remains committed to our mission to do everything we can to maintain the health and safety of our residents, patients and employee team members.  Additionally, efforts continue to keep residents, patients and families engaged and informed. To that end, here are some of the ways in which we have adapted:

  • Staff are making calls and enabling video chat via FaceTime, Skype or other technologies
  • The dining experience has shifted to in-room vs. the dining room(s)
  • Limiting group gatherings, the recreation teams have developed modified social activities that can be experienced room to room

Many of our families, friends and employees have asked how they can help and we will continue to provide ideas and tips over the coming days.

Again, we thank you for your understanding and patience during this very difficult time.


UPDATED 3/18/2020:

We are continually screening our employee team members in accordance with CDC guidelines to protect our patients and residents, and we will continue to update you daily as the situation develops.

As we are constantly sharing important information about COVID-19 and reminders on the best ways to reduce the risk of infections, below is a link to guidelines released by The White House.

15 Days to Slow the Spread


UPDATED 3/17/2020:

COVID-19 Precautions at Masonicare at Ashlar Village, Masonicare at Chester Village, Masonicare at Mystic, Wright, Well, Johnson and Hawkins Apartments
 
During this unprecedented public health crisis, we at Masonicare want you to know we are dedicated to the health and safety of our residents and employees.
 
After thoughtful consideration and discussion, we have decided to suspend all community activities and congregation in common areas, including dining venues. Delivery dining options will be made available at each community in accordance with the direction of the respective executive director or administrator. Additionally, we have decided that, in the best interest of our residents, we will restrict any and all visitors, except in special cases for residents under Hospice care or receiving care for end of life. We understand the hardship this may pose to residents and families and, for that reason, the decision to move in this direction wasn't made lightly.
 
We appreciate your patience and understanding during this challenging time for our communities. Should you have any questions or concerns, please feel free to contact your community’s executive director or administrator.


UPDATED 3/12/2020:

An important message from our President & CEO

While there continue to be no active cases of coronavirus (COVID-19) at Masonicare, we are remaining diligent in our efforts to maintain the safety and health of our residents, patients, families and employee team members. Our main focus at this time is prevention. Watch this message from Masonicare President and CEO, JP Venoit, for more information about how we are responding to COVID-19.


UPDATED 3/11/2020:

While there continue to be no active cases of coronavirus (COVID-19) at Masonicare, we are remaining diligent in our efforts to maintain the safety and health of our residents, patients, families and employee team members. Our main focus at this time is prevention.

Earlier this week, we complied with the State of Connecticut DPH's mandate to restrict visitors to our skilled nursing facility. Today, with everyone's best interest in mind and per new guidelines from LeadingAge, we are erring on the side of caution and have instituted precautionary screening measures at our senior living communities.

We are regularly updating Masonicare residents and family members; however, should you have any questions please reach out to your respective administrative team.

Thank you for your understanding and patience while we navigate this situation together.


UPDATED 03/10/2020:

In conjunction with the Department of Public Health’s directive to restrict all visitors except those with family members with extreme health conditions such as end-of-life care, we are restricting all visitors to Masonicare Health Center in Wallingford, CT, until further notice. While there are no cases of Coronavirus (COVID-19) at Masonicare, we are acting proactively and in the best interest of our residents, patients, families and employee team members. Visitors who meet the criteria for visitation and are seeking entry into the facility will be required to undergo a pre-entry screening. 


While we understand these restrictions can be difficult, we are working to provide a variety of options that will allow our residents to visit with loved ones via video technologies such as FaceTime, Skype, Zoom and others. 
 
Thank you in advance for your understanding and support while we work to keep our residents and employees safe. We will continue to keep you updated and as always encourage you to call us directly if you have any questions or concerns. 
 

State of Connecticut Department of Public Health Visitor Restrictions - Directive to Nursing Homes


UPDATED 03/09/2020: 

While there are no cases of coronavirus (COVID-19) at Masonicare, following Department of Public Health (DPH) guidelines and out of an abundance of caution, we have made the decision to restrict visits to Masonicare Health Center in Wallingford until further notice. The only exception to this is in the event of extreme health conditions, such as hospice or end of life care. We will begin pre-entry screening of all visitors who meet this criteria, prior to allowing access to the facility.

Again, no diagnosis of coronavirus has been made at any of our facilities. We are acting proactively and in the best interest of our residents, patients and families as per state recommended guidelines.

Thank you in advance for your understanding and support while we work to keep our residents and employees safe.


While the news about the coronavirus in the United States is still developing, Masonicare wants to assure everyone that in the unlikely event of an outbreak within our communities, we are fully prepared.

The health, safety and peace of mind of our communities are our number one priority. Our frontline teams are fully educated and trained and we are well stocked with all of the appropriate preventative and protective items needed to conduct business as usual. We are taking standard precautions such as:

  • Monitoring and taking direction from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and other local officials
  • Educating staff and visitors on our policies regarding coming to work or visiting our communities in the event they are experiencing symptoms
  • Ensuring our emergency procedures and protocols are documented and adhered to

Please take a moment to watch the short video below for helpful advice on the do’s and don’ts to help prevent the spread of this and other flu-like respiratory illnesses.

 

 

Facts vs. Myths COVID-19​​

Fact: Coronavirus is a respiratory illness, similar to influenza

Myth: Heat can kill the virus - Hand dryers & UV lamps can't kill the virus

Fact: Frequent handwashing is still the number one way to prevent the spread of infectious diseases such as coronavirus

Myth: Never open a package from China - The World Health Organization (WHO) has confirmed that packages from China are safe
 

Fact: The CDC recommends avoiding or canceling all nonessential travel to China and extra caution for travel to South Korea, Hong Kong, and Japan

Myth: You need to wear a mask - According to the CDC, people who are well do not need to wear face masks. Face masks should be worn only by those who are showing symptoms or who have the illness in order to protect others from being infected

Fact: At present, there is no evidence to suggest that domestic/pet dogs and cats can spread the virus

Myth: Eating a lot of garlic will help prevent coronavirus – while garlic is considered a healthy food with some antimicrobial properties, there are no indications it helps in the prevention of COVID-19

As we continue to gather more information, we will share it here.  Please check back often for updates and need-to-know information. In the meantime, we’ve provided the links below with additional resources:

CDC Fact Sheet: What you need to know (English)
CDC Fact Sheet: What you need to know (Spanish)

CDC Fact Sheet: What to do if you are sick with COVID-19 (English)
CDC Fact Sheet: What to do if you are sick with COVID-19 (Spanish)

CDC General Information
World Health Organization Information
CDC Information for Healthcare Professionals