CareConnect
Introducing Masonicare’s CareConnect Navigator Services, a complimentary program designed to help guide you through the process of acquiring the care and services you need, when you need them.
Helping You Understand the World of Senior Care Services
The challenges and complexities of a health and senior services system can add additional stress to patients, residents and their families. From understanding financial commitments, insurance coverage and transitions of care, to understanding where your loved one belongs in the array of health and wellness options, we are here to help. You don't have to go it alone.
Frequently Asked Questions
Who is the CareConnect Navigator?
Audrey Grove, Masonicare’s CareConnect Navigator, has dedicated her career to working with older Americans as they transition through retirement and senior living. She facilitates support groups that focus on support for Independent Living, Assisted Living, Memory Care, and Long-Term Care Residents and their families. Audrey also coordinates a state-wide educational program for seniors and works with community partners to help craft better resources and opportunities for older Americans.
Who can utilize the Navigator services?
The program was designed specifically to support the fraternal family; however, like all Masonicare services the CareConnect Navigator program is open to all.
Is there a fee for using Navigator services?
No. The program is complimentary and you will not be charged for using Navigator services.
How do I reach the CareConnect Navigator?
Call 1.888.332.0033 or email CareConnect@masonicare.org
What type of things can the Navigator help me with?
From referrals and recommendations to education and support, the CareConnect Navigator is available to assist you with accessing the services, care and support you or your loved one needs.
Will I be referred only to Masonicare services?
No. We strongly promote freedom of choice. You will be given recommendations and options so you can make the most informed decision about where you receive services.
How do I join the CareConnect mailing list where I can receive educational materials on health and wellness and support groups?
Please send an email request to CareConnect@masonicare.org
Get In Touch with Masonicare
Finding the ideal senior and assisted living community to meet your needs can be a challenge. That’s why Masonicare will work with you to do the heavy lifting and make it a seamless transition. Get in touch today to learn about Masonicare’s continuum of care, living communities, rehabilitation, and health services.
Have more questions? Call us!
