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March: Message from the President – Stephen B. McPherson

March 19, 2013

McPherson Stephen-035The “Blizzard of 2013” may have dumped record amounts of snow on Connecticut, but it couldn’t undermine Masonicare’s commitment to our patients and residents.  Many of our employees at the Masonicare Health Center and Masonicare at Newtown arrived at work the morning of Friday, February 8 and were still on the job Monday, February 11.  Many at those facilities pitched in to help out areas that were short-staffed, passing food trays, answering phones and carrying out other duties to allow our caregivers to focus on patient needs.  Others were unable to get out because their streets weren’t plowed. With snow falling at the rate of six inches an hour, it was impossible to keep up with it.  In Wallingford, the mayor declared a state of emergency and requested assistance from the Army National Guard.  On Sunday evening, we treated members of the Guard as well as several members of the Wallingford Fire Department to a much-deserved hot meal at the Health Center.

At the home office of Masonicare Home Health & Hospice in Wallingford, heavy snow on the roof necessitated immediate relocation of employees and equipment to our administrative offices across town on South Turnpike Road, requiring our IT folks as well as home office staff to jump through hoops to keep operations going.  Meanwhile, our visit staff adapted as only they can – having planned in advance for their homecare patients to be safe, putting precautions in place and providing 24/7 on-call service.

Our employees’ heroic efforts and teamwork shined through, ensuring that our residents and patients throughout the state were well cared for during this historic storm.  I have the utmost appreciation for all everyone did – they truly went “above and beyond.”

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