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Masonicare HelpLine

Personal Emergency Response

This is a way for seniors to extend independence in their own homes. Personal Emergency Response service from Masonicare at Home offers easy, instant access to help, even if you can’t get to the phone. Sign up and you’ll receive a wireless call device you can wear 24 hours a day. If you fall or need medical help right away and can’t reach the phone, simply press the button on your call device. It transmits a signal to your in-home monitor that, in turn, connects you to an operator who can immediately dispatch emergency help.

Whom we help:

Connecticut residents, who live alone and may require emergency assistance.

The Masonicare difference:

You’ll find the broadest visiting nurse coverage of any state provider, and the most complete array of home healthcare options anywhere.

Personal Emergency Response Services

  • You wear a wireless wrist- or pendant- call-device.
  • You press the button to talk to an operator who can summon emergency response.
  • Service operators contact the ambulance, rescue, or fire station closest to your home. At your request, operators can also contact your nearest family member.
  • Service operators may offer self-help instructions and will remain in contact with you until emergency responders arrive.
  • You pay a small monthly fee for this service.
  • Service available to any Connecticut resident.